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Lawnsgp.co.uk

THE LAWNS MEDICAL PATIENT PARTICIPATION GROUP – NEWSLETTER 2012-13
OUR PATIENT PARTICIPATION GROUP
SUGGESTIONS FROM THE PATIENTS
We would like to introduce you to our Patient Participation The patients had many suggestions for the practice to Bob Moodie – Chair
Julie Fowler – Secretary
Patient education
Ann Steele – Practice Manager
Free parking
Sue Rookyard – Practice Representative
A bigger waiting
Ruth Brown – Practice Representative
Minor Surgery & Minor Injury Service
Jacqueline Smythe
X-ray & Ultrasound
Brian Johnson
Chiropody
Janet Summers
Counselling
Pat Wilby
More doctors
Brian Hoskins
Andrew Malster
Unfortunately The Health Centre is confined by space Jill Atkins
which means they will be unable to offer free patient Sally Handousah
parking or increase the size of the waiting room, at this time. We also have no space to include an x-ray and We set up our PPG in April 2011 and we meet every two ultrasound department at the Health Centre. We are unable to employ more doctors for the same reasons. The group was formed to enable the patients registered at The Well Being Team hold clinics here and patients are the practice to have a voice and a medium for them to able to self refer to this service, or be referred by the GP. pass their thoughts and suggestions into the practice. The PPG has already undertaken a patient survey. They There is already Chiropody, Physiotherapy, Speech attended the practice on a rotational basis to collect the Therapy, Health Visitors, District Nurses, Occupational opinions of the patients regarding the service provided by Therapy, and a Dietician at the Health Centre. Some of the GPs, Nurses and Administration Teams. The patients were also asked for suggestions for future services. We would like to point out that the GPs and nurses here keen to hear patients ideas about how to improve patient will always see a minor injury, i.e. a patient who has an accident that is not life threatening, who is able to get to the surgery, and, in fact, we do see many each week. The The PPG plan to develop the Patient Survey, and spend GPs also perform a variety of Minor Surgical procedures, another week later in the year, collecting patient views and comments. We appreciate your time and input. cryotherapy
PPG REPORT
joint injections(for pain, where appropriate),
cauterisations
There is a full PPG report on the practice website Aspirations (of cysts, etc)
Excisions

WHAT WE HAVE DONE SO FAR

Placed a Suggestion Box at the reception desk
Placed posters ‘What Nurses Do’ in the waiting
Held 6 diabetes education sessions, with a
specialist nurse, for patients with diabetes
Have asthma education session booked, with a
specialist nurse, in January for patients with
asthma

Organising Warfarin education session, with
specialist nurse, for patients taking Warfarin

FUTURE PLANS FOR OUR PPG
We have an enthusiastic group who will continue to meet
every two months. Whilst the practice is unable to action
all suggestions made by patients, the doctors are very

Source: http://www.lawnsgp.co.uk/upload/Newsletter%202012-13.pdf

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